There are many different kinds of business letters, each identified by the reason for which it was written; a sales letter, for example, or a letter of reference. The hallmark of a well-written business letter is that its objective is clearly understood by its reader. Successful writers help their readers do this by limiting the scope, or the amount of information included in their correspondence. Keep in mind that an effective business letter always communicates with a person first and a business second. If your letter is a first-time correspondence and you do not know, or are unsure of whom to address, do your best to find out. Addressing your letter to a person improves the likelihood of receiving a reply. Once you have identified your reader and outlined the contents you intend to include, you can begin drafting your letter. Here are some points to keep in mind. Your letter is about business so keep your tone and style businesslike. Friendly, too, but businesslike. Consider how y...
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